The digital revolution is a reality, and modern technology is transforming the logistics scene at a breakneck pace. Movers Global, as a global logistics provider, believes that digitalization is a fantastic complement to the human aspect.
The more that can be digitalized to allow a freight forwarder to serve as a client counsellor and supporter, the better.
Because people are still involved in so many elements of the supply chain, fully digitising a forwarding business will be challenging.
Before that, let us tell you that freight forwarders are either individuals or service providers that, like a travel agency, ensure that the shipper’s products arrive at their final destination on time. A freight forwarder, on the other hand, does not actually transport the products.
The next question that pops up is,
Why do we need a freight forwarder?
Being an advisor partner is an important component of being a freight forwarder. Shippers, in my experience, desire to concentrate on their primary business. They want to sell their clothes, phones, and chairs and leave the rest to me.
Shippers require a freight forwarder who can provide expert knowledge and advice on how to improve their logistics—someone with experience in the shipping industry who can advise them on shipping procedures or develop a comprehensive logistics concept for their entire logistics chain with an emphasis on efficiency, profitability, and sustainability.
MGL believes that digitalization will be perfect the day AI controls every aspect of the logistics chain, and we are continuously heading towards it.
When you use a digital procedure, you don’t have anyone to call for help. Then there’s the part about learning, knowing, supporting, and challenging the client to create the most effective logistics.