Privacy Policy
Effective Date: 18th July 2025
Introduction
Movers Global Logistics (“MGL”, “we”, “our”, “us”) is committed to safeguarding the privacy of individuals who engage with us through our website, service platforms, or by contacting our support team over the phone. This Policy explains how we collect, use, disclose, and protect your personal information.
Information We Collect
a) Personal Information (collected when voluntarily provided):
- Contact details: name, company, email, phone
- Professional and business identifiers: PAN/GST (for B2B)
- Shipping details: pickup, delivery addresses, shipment specs
- Financial and billing data: invoice, payment info
- Account information: login credentials (username/password)
- Service feedback and communication logs
b) Operational Data:
- Shipment metadata: tracking history, consignment info
- Service usage: freight, courier, warehousing details
c) Technical Data (automatically collected):
- IP address, browser type/version, device/OS info
- Web analytics: pages viewed, session time, referral data
- Cookies and similar identifiers
How We Use Your Data
- Provide and manage freight, warehousing, tracking, and logistics services
- Communicate shipment updates and customer support responses
- Invoice, bill, and manage accounts payable/receivable
- Enhance user experience via analytics and website performance insights
- Tailor marketing or promotional content (only with opt-in consent)
- Comply with legal, regulatory, and tax obligations
- Prevent fraud, enforce contractual agreements, and resolve disputes
Cookies & Tracking Technologies
We use cookies, web beacons, tracking pixels, and analytics tools (e.g., Google Analytics) to:
- Remember your preferences
- Monitor website performance
- Understand usage trends and behaviors
Your Choices: You can disable cookies in your browser, though this may limit functionality.
Data Sharing & Third Parties
We may share your information with:
- Transport partners (air, sea, road carriers)
- Customs brokers and regulatory agencies
- Warehousing and IT service providers
- Payment processors and financial institutions
- Authorities to comply with law or protect rights
We DO NOT sell your personal information.
International Transfers
Your personal data may travel to and be processed in locations outside your country, including jurisdictions with differing data protection laws. We ensure such transfers only occur under appropriate safeguards (e.g., standard contractual clauses).
Data Retention
We retain your personal data only as long as needed for:
- Service delivery and support
- Legal, regulatory, or taxation requirements
- Business analysis or auditing purposes
After that, we securely delete or anonymize the data.
Your Privacy Rights
Depending on your region, you may have rights to:
- Access, correct, or update your personal data
- Request deletion (“right to be forgotten”)
- Withdraw consent or object to certain processing
- Opt out of marketing communications
To exercise these rights, contact us at the address below.
Data Security
We implement rigorous security measures—encryption, firewalls, access controls, staff training—to secure your information. However, no system is entirely secure. You are responsible for keeping your credentials confidential.
Third‑Party Links
Our website may contain links to external platforms. This privacy policy does not apply to those sites. Please review third-party privacy policies separately.
Children’s Privacy
We do not knowingly collect personal data from children under 16. If we become aware of such data collection, we will promptly delete the information.
Policy Updates
We may revise this Privacy Policy. Updates will be posted on our website with an updated effective date. We encourage you to periodically review it.
Contact Us
For questions, data requests, or privacy concerns, please contact:
Movers Global Logistics LLP
Registered office: 32, 3rd Floor, ANR’s CANTO 2, Srinivasa Nagar W,
Srinivasa Nagar West, Ameerpet, Hyderabad, Telangana 500038
+91 91549 51777
info@moversglobal777.com